can't reach login screen

[momo]

hi
whenever i start up the game i stay in black screen for a number of seconds and then immediately d/c and get this error: http://prntscr.com/cbyxuw
my os is windows 7, my compatibility tab: http://prntscr.com/cbyy22 and yes i tried running xp service pack 3
i never logged in nor i have ever played here
also i used to be able to play v83 a few months back and i seem to have a problem only with the version now

[SunRaine]

pretty sure one of your files is broken :3
so you have to reinstall it

[momo]

i did, anything else?

[SunRaine]

still broken?
did u reinstall the v83 and client? and made sure u replaced all the files for the one in the client?

[momo]

yeah, i'll try to redownload too

[SunRaine]

dl from our website :3

[momo]

the problem remains

[SunRaine]

weird *-*
i only had that problem when i broke one of my files *-*

[momo]

so...what do i do?

[SunRaine]

can u check if firewall and antivirus are disabled :3

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"The only way I know is to close off unused processes
to magically speed up the loading"