Server Migration Status

[Mist]

Hello Everyone

All data has successfully been recovered and the server has been migrated to a more reliable host. We are currently running a next-to-latest database (last updated before the server went down on 29/3/17). While we are still in the process of testing this new host, all server operation should be up and running again. Should you come across any connectivity issues, please let us know. The forum posting issue has also been fixed.

At the moment, the server is located in South East Asia. As such, players in the NA and EU regions might experience slight delays. We will migrate the server back to France within the next week. This following migration should cause minimal downtime. 

Thank you for your understanding throughout this entire ordeal.

CONNECTIVITY FIXES

Spoiler

1) When was the last time you've downloaded the MapleKey client? If the answer is more than a week ago, download the new client. This is likely the last time you need to download a new client (exe file), and will probably fix your issue.

2) If that does not fix your issue, it is likely a that our DNS record haven't had the time to update. This will fix itself in a day. Alternatively, you use google's public DNS:

Step 1 : Go to your control panel.

 
Step 2 : Click Network and Internet > Network and Sharing Center > Change adapter settings.


Step 3 : Select the connection for which you want to configure Google Public DNS. For example:
To change the settings for an Ethernet connection, right-click Local Area Connection > Properties.
To change the settings for a wireless connection, right-click Wireless Network Connection > Properties.


If you are prompted for an administrator password or confirmation, type the password or provide confirmation.


Step 4 : Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) and then click Properties.


Step 5 : Click on "Use the following DNS Server addresses

Step 6 : Replace those addresses with the IP addresses of the Google DNS servers:
For IPv4: 8.8.8.8 and/or 8.8.4.4.


Step 7: Restart the connection you selected in step 3.